Return Policy

🔁 Our 7-Day Easy Return Policy

At TechNexa, your satisfaction is our top priority. If you’re not happy with your purchase, don’t worry — we offer a 7-day return or exchange policy from the date of delivery.

📦 What Can Be Returned?

✅ Wrong or damaged product received
✅ Defective or non-working item
✅ Product not matching the description
✅ Size/Model mismatch (for cases/accessories)

❌ What Can’t Be Returned?

🚫 Used or damaged items by the customer
🚫 Products without original packaging
🚫 Opened electronic items (unless faulty)
🚫 Orders returned after 7 days

💸 Refund Options

You may choose:

• Full Refund (in case of damaged/faulty product)

• Product Exchange

• Store Credit / Coupon Code

Refunds are processed within 3–5 business days after the returned product is inspected.

🚚 How to Request a Return

1. Email us at support@technexa.com or WhatsApp us with your order number

2. Describe the issue clearly with pictures (if applicable)

3. We’ll guide you through the return process

Note: Customer will bear return shipping cost unless the item was faulty or incorrect.

🛡️ Our Promise

We’re committed to honest service and customer care. If anything goes wrong, we’ll make it right — quickly and fairly.

Still have questions?
Contact us anytime at support@technexa.com